Cancellation

If your order is canceled up to 14 days before delivery / collection, we will charge you 15% of the agreed menu price as processing fee.

In case of a cancellation between 13 and 6 days before delivery / collection, we will charge you 25% of the agreed menu price.

In case of a cancellation between 4 and 6 days before delivery / collection, we will charge you 50% of the agreed menu price.

In case of a cancellation between 2 and 3 days before delivery / collection, we will charge you 75% of the agreed menu price.

In case of cancellation 1 day before delivery / pickup or non-pickup, we will charge you 100% of the agreed menu price.

Right of rescission

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail). The period begins after receipt of this instruction in writing, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information requirements under Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB as well as our obligations according to § 312e para. 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.

The revocation must be sent to:

Deluxe Gastro & Events UG
Köpenicker Straße 325
D-Berlin 12555
E-Mail info@deluxe-gastro.de
Fax 030 / 55 00 59 77

Consequences

In the case of an effective cancellation, the mutually received benefits and any benefits (eg interest) surrendered.
If you can not give us back the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. Obligations to reimburse payments must be met within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

Special Notes

In the case of a service, your right of revocation expires prematurely if your contractual partner has commenced the execution of the service with your express consent before the end of the revocation period or if you have arranged for this by payment itself.

End of withdrawal